The re-emerging hospitality market is getting support from UK laundries, who are working hard to establish new protocols for a Covid-19 world. The Textile Services Association (TSA) has worked with UK Hospitality to produce the Rest Assured Pledge, a package of advice, guidance and certification that is designed to help hotels, restaurants and leisure facilities ensure the safe handling of linen and textiles.
Key to the successful reopening of the hospitality sector is making customers feel safe and secure. That’s why the Pledge includes a Rest Assured certificate that TSA laundries can give to hospitality operators to display, verifying that their linens and towels have been hygienically cleaned. There are various versions of the certificate, for different sectors.
The Pledge includes a 16-point coronavirus briefing for operators, which covers a wide range of topics. They include the basics, like keeping clean and dirty linen segregated; the practical, such as storing soiled linen for collection on a ground floor, near to an external exit but away from public foot flow; and the advanced, including dealing with dirty linen of a guest who develops Covid-19 symptoms.
As you’d expect, the Pledge also includes a pledge, which covers the protocols that TSA member laundries will follow to ensure not only that textiles are cleaned to the highest standards, but also that they are handled safely. They include:
- An overarching commitment to deliver the highest industry standards
- Sanitisation of textiles, using chemicals and/or temperature
- Protection of cleaned linen after washing
- Regular disinfection of laundry transport cages
- Delivery vehicles regularly deep-cleaned inside and out
- All laundry plants compliant with Working Safely Guidelines – Covid Secure
The Rest Assured Pledge guidance and documents are available to download from the resource library at tsa-uk.org.
“Going forward, it’s critical that laundries and hospitality operators are able to meet new operational procedures to protect staff and customers,” says David Stevens, CEO of the TSA. “Hospitality needs laundries, and laundries need the hospitality industry. We are two sides of the same coin and we are stronger together. The Rest Assured Pledge will help us meet the challenges of the new normal.”
The TSA is the trade association for the textile care services industry. The TSA represent commercial laundry and textile rental businesses. Membership ranges from family-run operations through to large, multi-national companies. Visit www.tsa-uk.org for more information.